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Trust center

Who can open what, and where it lives.

Each company is kept apart, enforced server-side.

Another companyTouchgrass Software · Example companyAnother company

Roles

Who can see what.

Owners and admins run the company memory. Your professional and private memory belong to you, even when your company pays. The company memory belongs to the company. Admins can switch off any agent’s reach into company memory. They can never touch a person’s own agents’ access to that person’s own memory.

CompanyProfessionalPrivate
Owner or adminIn fullNoNo
EmployeeBy roleOwn onlyOwn only
Company agentCompany grants onlyNoNo
Your own agentOnly what you pickOnly what you pickOnly what you pick
Who can open which memory, enforced on the server

Try it

Try to open it.

Pick a person and a note. Locks shake with the reason.

Try as
Try to open

Touchgrass Software · Company memory

Marcus Bell · Professional and private

Result Pick a person, then a note.

Your tries
    Example company · Touchgrass Software

    Admins run the company memory.

    Audit trail

    On the record.

    Every change is recorded with who made it and when. Owners and admins can read the log. Owners see and export their company’s audit log in the app, agents included. It never shows the content of a person’s own memory.

    Audit trail
    • Oct 14Brian Walsh changed the triage agent’s scope
    • Oct 14Triage agent added a note to Support
    • Oct 12Laura Chen changed who can see a Finance note
    • Oct 13Triage agent updated a note in Support
    Example company · Touchgrass Software

    Leaving

    When someone leaves.

    The company memory closes to them. Their professional and private memory go with them, on the same sign-in, and they can take over the payment. Nothing is copied to the company. Their duties to the employer, such as confidentiality, stay as they are.

    • They can continue on their own plan or export everything.
    • If nobody pays, the memories stay readable with export always available, and nothing is deleted without warning.
    Megan Foster, last day
    • Company memoryCloses to MeganThe company keeps the playbook she wrote
    • Megan’s professional memoryGoes with herSame sign-in
    • Megan’s private memoryGoes with herNothing copied to the company
    • If nobody paysStays readableExport always available
    Example company · Touchgrass Software

    Hosting and export

    Where it lives, and how you take it out.

    Owners export the company memory as Markdown, or to your own GitHub or S3. Each person exports their own professional and private memory the same way. Hebbian is not SOC 2 or ISO 27001 certified.

    • Hosted in the EU, with primary storage in Frankfurt.Hosted in the EU, with primary storage in Frankfurt. Our US region is not open yet and opens on request. Until we move your data there, it is hosted in the EU. Contact us to set a date. Some processing runs outside the EU. The sub-processor list names each provider. Region
    • Writing an answer and searching your memory use AI providers outside the EU, so some text leaves the EU for those steps. The tools you connect go through Nango, an integration provider based in the United States.
    • Ask us for the current list.

    Deployment

    Hosted for you, or a dedicated instance.

    Small teams use the hosted service. On request, Hebbian runs a dedicated instance for your company, in the region you choose: the EU or the US.

    Deployment
    • HostingEU, primary storage in FrankfurtEU-hosted; US region on request
    • Dedicated instanceOn request
    • Your identity provider as an extra checkOn request
    Example company · Touchgrass Software

    Bring us your security questionnaire.

    We answer it in writing, before the demo if you like.

    Talk to us →Read the DPA
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